privacy policy.
1. Introduction
Welcome to dreamsdemos. We are committed to protecting the privacy of our users. This Privacy Policy outlines the information we collect, how we use it, and your rights in relation to your data.
2. What data we collect
When you visit our website or sign up for our services, we may collect the following data:
- Website usage data
- User details: first name, last name, and email if you choose to sign up
If you contact us through social media for the purposes of contracting a service, we may collect your username for the purposes of getting back to you. If you call into the studio for the purposes of contracting a service, we may collect your phone number for the purposes of getting back to you.
3. How we collect your data
When you visit our website or sign up for our services, we may collect the following data:
- Directly from you, if you provide it to us, for example when you sign up for our services
4. How and why we use your data
When you visit our website or sign up for our services, we may collect the following data:
- To provide our services
- To send you newsletters, updates, promotions, or invoices
- To understand website usage and improve our services
5. Who we share your data with
While we don’t share your data with third parties in a way that reveals your personal identity or any personal information, we use services like Google and Hotjar which collect anonymized data to help us understand how you use the website, and how we can serve you better.
6. Data transfer outside the European Economic Area
We do not transfer any personal data outside of the European Economic Area.
7. Data protection and security
We take your privacy seriously and use encrypted data transmission and storage to protect your data. Our designated Data Protection Officer, Ignacio Moreno, oversees our data protection strategy.
8. Cookies and tracking
Our website uses cookies to gather analytics and usage data. You have the option to decline cookies or modify your browser settings to control cookie usage.
9. Your rights
You may:
- Request access to the data we have on you
- Ask us to rectify or erase your data
- Ask us to stop processing your data or withdraw consent
To exercise any of these rights, contact us at dreams@dreamsdemos.com.
10. Data retention
We retain your website usage data for a period of 12 months. User details such as name and email, provided during sign-up, are retained for as long as you maintain an active subscription or account with us, or until you request its deletion, whichever comes first. In certain cases, we might be obligated to retain data for longer periods as required by specific legal obligations or for the establishment, exercise, or defense of legal claims.
11. Contact information
If you have any questions or concerns about our privacy practices or this policy, please contact us at: dreams@dreamsdemos.com.